New Himiway Cruiser creaking bottom bracket

Lsandler528

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Hi, I have a new Himiway cruiser (got it beginning of March, 130 miles on it). After the first few short rides it started making a loud creaking noise (like a wooden floorboard creaks). The noise is definitely coming from the bottom bracket and occurs whenever pedaling with modest force. Anyone else experiencing something like this?
 

BMoreySurfs

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Have not experienced these issues on my Himiway Cruiser and I now have over 320 miles on mine. I bought mine about the same time as well ironically (late Feb). Have you contacted their customer service group? Anyway you can record the sound or take video with a GoPro? Just curious.
 

Lsandler528

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Have not experienced these issues on my Himiway Cruiser and I now have over 320 miles on mine. I bought mine about the same time as well ironically (late Feb). Have you contacted their customer service group? Anyway you can record the sound or take video with a GoPro? Just curious.
I brought the bike to a local bike shop, they examined it and told me the bottom bracket was a bit loose (ie was not tightened properly on assembly) so they were able to properly tighten it up. They said the creaking stopped. I will pick up the bike today (fingers crossed) and I hope the creaking will not be there when I ride it. Also, I do have some video from insta360 GO2 in which the loud creaking is heard very well, even over the road/tire noise and wind noise. I will update later once I have gotten the bike back. Thank you for your response and input.
 

BMoreySurfs

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I brought the bike to a local bike shop, they examined it and told me the bottom bracket was a bit loose (ie was not tightened properly on assembly) so they were able to properly tighten it up. They said the creaking stopped. I will pick up the bike today (fingers crossed) and I hope the creaking will not be there when I ride it. Also, I do have some video from insta360 GO2 in which the loud creaking is heard very well, even over the road/tire noise and wind noise. I will update later once I have gotten the bike back. Thank you for your response and input.
Awesome news! Hope you continue to enjoy your Himiway Cruiser as they are a blast!
 

Hoggdoc

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I brought the bike to a local bike shop, they examined it and told me the bottom bracket was a bit loose (ie was not tightened properly on assembly) so they were able to properly tighten it up. They said the creaking stopped. I will pick up the bike today (fingers crossed) and I hope the creaking will not be there when I ride it. Also, I do have some video from insta360 GO2 in which the loud creaking is heard very well, even over the road/tire noise and wind noise. I will update later once I have gotten the bike back. Thank you for your response and input.
Was just about ready to suggest to you check the bottom bracket/crank for bearing adjustment. Good you found a bike shop that would even look at an E-Bike as some don't really like working on them.
 

sojourner

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Yeh; Common occurance from yesteryear. Usually, the lock ring on the adjustable cup is not set; allowing the cup to slightly flex in the bracket shell
 
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