Tong Sheng TSDZ-2 issue, and is Eco Cycles in TN still in business?

[mwhipple]

Last fall I purchased a TongSheng TSDZ-2 kit from Eco Cycles to mount on a recumbent. Worked great - until recently. I have the 860c display and it's saying "Error brakes or comms" and no response from the motor. Fully charged battery. I don't have brakes connected, although I do have a throttle. I've disconnected/reconnected all the cabling. Still not luck. I'm guessing the controller is fried - any thoughts?

The Eco Cycles site has had an Opening Soon page for some time now, with an explanation that there were issues updating the web site. Calls and emails to Eco Cycles have not been answered. Anyone know what's going on with this shop? David was great to work with until now.


Thanks,
Mark Whipple
Boston, MA

Volae Expedition with Tong Sheng TSDZ-2 mid-drive

 

[fabbrisd]

What did you do with your eBike after that last Successful Ride ?

You said - "I don't have brakes connected," - please correct me if I am wrong - not having brakes connected to me is the same as having open circuit - meaning motor cutoff.

 

[munirider]

What did you do with your eBike after that last Successful Ride ?

You said - "I don't have brakes connected," - please correct me if I am wrong - not having brakes connected to me is the same as having open circuit - meaning motor cutoff.

That is incorrect. Closing the circuit shuts off the motor.

I have my brake sensors disconnected and have no problems.

I don't really see the need for brake sensors I always stop pedaling before I put on the brakes, and would let off the throttle if I had one.

I also have the motor setting so that it doesn't engage until I have pedaled about a quarter turn so that you don't have the motor come on when you are walking the bike and bump a pedal.

 

[Hoggdoc]

What did you do with your eBike after that last Successful Ride ?

You said - "I don't have brakes connected," - please correct me if I am wrong - not having brakes connected to me is the same as having open circuit - meaning motor cutoff.

I don't think this could be the case as the motor would have never worked if that was true, right? Have you reached out to the motor mfg? Maybe search for another dealer that works with that system.

 

[mwhipple]

Sorry, I thought I replied but it didn't go through.

I don't have brakes, I have a throttle instead.

After the last successful ride (probably in July?) I parked the bike in its usual spot in my basement and removed the battery for recharging.

Mark