joe jama
New member
In mid-September 2023 I ordered 2 Lectric eBikes - one black, one white.
The black bike arrived with no issues.
The white bike arrived with frame damage - it appears that the damage occurred during manufacturing, not shipment, because there was no damage to the box.
I contacted Lectric eBikes, they provided me with a FedEx shipping label for the return. FedEx picked up the bike.
A couple of weeks later, I received the replacement bike - it was the wrong color.
I considered keeping the bike, but it also had a completely flat tire - the tire was almost off the rim.
I tried pumping up the tire, but it would not hold air - there is a hole somewhere.
How could the bike have a flat when Lectric claims to put Slime in the tires?
Also, I saw no evidence of Slime anywhiere?
I contacted Lectric eBikes, they provided me with a FedEx shipping label for the return.
FedEx was supposed to pickup the bike today - they never showed up.
I called FedEx, they said the package was not on the front porch ! ! !
Really, all the driver had to do was ring my door bell.
FedEx is supposed to come back tomorrow.
I hope the porch pirates don't find it first.
Lectric eBikes appears to have a serious quality control issue:
- shipping bikes with a damaged frame
- shipping the wrong color bike
- shipping bikes with flat tires
- shipping bikes with no Slime in the tires
It is November 2, 2023 I still have only one bike.
I am very disappointed.
I would NOT purchase another bike from Lectric eBikes.
The black bike arrived with no issues.
The white bike arrived with frame damage - it appears that the damage occurred during manufacturing, not shipment, because there was no damage to the box.
I contacted Lectric eBikes, they provided me with a FedEx shipping label for the return. FedEx picked up the bike.
A couple of weeks later, I received the replacement bike - it was the wrong color.
I considered keeping the bike, but it also had a completely flat tire - the tire was almost off the rim.
I tried pumping up the tire, but it would not hold air - there is a hole somewhere.
How could the bike have a flat when Lectric claims to put Slime in the tires?
Also, I saw no evidence of Slime anywhiere?
I contacted Lectric eBikes, they provided me with a FedEx shipping label for the return.
FedEx was supposed to pickup the bike today - they never showed up.
I called FedEx, they said the package was not on the front porch ! ! !
Really, all the driver had to do was ring my door bell.
FedEx is supposed to come back tomorrow.
I hope the porch pirates don't find it first.
Lectric eBikes appears to have a serious quality control issue:
- shipping bikes with a damaged frame
- shipping the wrong color bike
- shipping bikes with flat tires
- shipping bikes with no Slime in the tires
It is November 2, 2023 I still have only one bike.
I am very disappointed.
I would NOT purchase another bike from Lectric eBikes.