My name is Mike and the wife and I (Rose) reside in Ohio. We are completely new to e-bikes and neither have ever been on one. I have done a lot of research on YouTube and decided to purchase 2 Lectric Trikes along with one of their pet trailers for our pooch. I am aware of associated problems such as shipping damage, wheel bearing issues, and the like but comparing apples to apples I can deal with issues that may arise since I am very handy electrically as well as mechanically. So today I ordered directly from Lectric and hope they all arrive so I might get in a ride on the Towpath before the Ohio snow flies. Already have 2 cans of spray brake cleaner ready to clean the new brake rotors and getting excited With anticipation. Thanks for having us onboard.