I just received my RadPower City 5+ and I couldn't be happier with it! It is a beautiful machine and works wonderfully. I am going to have a lot of fun on this thing.
However I was confused (not something new for me) by the information on the RadPower website, their videos and the user's manual.
BATTERY BALANCING: I first really learned - on this forum - about the importance of balancing the battery when the ebike is new, and after certain periods of time later. I was surprised that I didn't remember seeing anything about it in the section on "battery information" in my owners' manual.
I looked further and under number 9. "Enjoy Your Ride!" in a list of 10 in a separate leaflet I got called "Congratulations," it said "Read up on battery balancing - those important first three charges - in the owner's manual."
I didn't see anything about this in the owners' manual. In fact, in the manual I read, "we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete.... This will also prevent range decline from unnecessary charging."
I ended up writing to Customer Support and was told that the new "semi-integrated" battery does NOT require balancing.
There are so many different recommendations online - some conflicting - about how and when and how long to charge your battery, that I hope they put this in writing soon.
However I was confused (not something new for me) by the information on the RadPower website, their videos and the user's manual.
BATTERY BALANCING: I first really learned - on this forum - about the importance of balancing the battery when the ebike is new, and after certain periods of time later. I was surprised that I didn't remember seeing anything about it in the section on "battery information" in my owners' manual.
I looked further and under number 9. "Enjoy Your Ride!" in a list of 10 in a separate leaflet I got called "Congratulations," it said "Read up on battery balancing - those important first three charges - in the owner's manual."
I didn't see anything about this in the owners' manual. In fact, in the manual I read, "we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete.... This will also prevent range decline from unnecessary charging."
I ended up writing to Customer Support and was told that the new "semi-integrated" battery does NOT require balancing.
There are so many different recommendations online - some conflicting - about how and when and how long to charge your battery, that I hope they put this in writing soon.