Fazua60 - Canyon Roadlite:on 5 - Pairing Code

[turek182]

Hi All, does anyone know how to get the pairing code using the toolbox software? I have a Canyon Roadlite:ON 5 and I guess the code I got with the bike doesn’t work and I can’t connect the app via Bluetooth. The app/mobile phone sees the bike but after providing the code nothing happens. Connection with a laptop via USB works without any problem.

Unfortunately the customer support both from Canyon and FAZUA is… really bad so I am trying to find a solution by myself.

Thanks!

 

[Cayman]

Hi,

same problem here. Did you find a solution?

Thanks

 

[turek182]

Hi,

same problem here. Did you find a solution?

Thanks

Yes, I have contacted FAZUA directly via contact Formular on their website, provided all details of the bicycle and received the code via Email.

 

[Cayman]

Yes, I have contacted FAZUA directly via contact Formular on their website, provided all details of the bicycle and received the code via Email.

Thanks, that‘s what I did too. So far no response. But I will stay relaxed.