Hello.
This is my first post to the forum. I have just converted my old mtb to an eBike using the above kit. It's 90% complete and I am now trying to check and reset some of the settings in the controller and having a problem connecting to the controller. I am using the LUNA programming interface on a Windows 7 laptop and cannot connect to any selected Com port when clicking 'Connect'. It just returns with an 'Error opening serial port' (after accepting the usage terms). I have tried all 3 usb ports on my laptop - they initially displayed in the Device Manager as Com13, Com14 and Com15 likewise in the Luna program interface. I also tried changing the com port to com1 and com2 in the Device Manager advanced settings. It didn't make any difference got the same error.
Anyone have any idea what this error msg actually means / refers to would be so grateful.
This is my first post to the forum. I have just converted my old mtb to an eBike using the above kit. It's 90% complete and I am now trying to check and reset some of the settings in the controller and having a problem connecting to the controller. I am using the LUNA programming interface on a Windows 7 laptop and cannot connect to any selected Com port when clicking 'Connect'. It just returns with an 'Error opening serial port' (after accepting the usage terms). I have tried all 3 usb ports on my laptop - they initially displayed in the Device Manager as Com13, Com14 and Com15 likewise in the Luna program interface. I also tried changing the com port to com1 and com2 in the Device Manager advanced settings. It didn't make any difference got the same error.
Anyone have any idea what this error msg actually means / refers to would be so grateful.