Aniioki customer service is no where to be found!

tennessee ebike

New member
Local time
7:01 AM
Sep 8, 2023
Lawrenceburg, tn
Bought my wife an Aniioki AQ177 pro plus. That was the bike she wanted so we ordered it in and and it came and we found that they had sent us an open box that was not repackaged very well nor was it sealed up correctly. several parts were damaged in because of that even the front wheel was damaged and the inner tube was destroyed! I wrote to the company got no reply, finally was able to leave a message on their u.s. telephone number and no one called us back. I cannot recommend to anyone that they buy this brand of e bike because there is a good chance that you will find yourself on your own with shipping and warranty issues!