Ancheer 26” city bike problems




Hi I’m new to e-bikes totally alien to me.. I purchased my bike from eBay they have now deleted the listing and Ancheer themselves aren’t interested it’s not even 1yr old…

Bike was working fine then lights stopped working and now it turns on if I lift the rear wheel up all is good but the minute I try to ride the bike I get about 10 feet and it’s as if it turns off no power, I have to stop lift the battery off and try again..
Many thanks