TSDZ2 motor, motor gear, or torque sensor problems

bikechina

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TSDZ2 motor, motor gear, or torque sensor problems?

New install on an MTB; about 60km so far; 12,000mA battery.

Symptoms: Motor will sometimes whine and spin very fast, but chainring moves slowly, then suddenly clunk into what seems like a larger gear when the chainring turns at normal speed. This occurs from a standing start as well as while moving.

Are there two gears on the TSDZ2?

Any insight on this would be greatly appreciated.
 
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