Vtuvia ebike problem stops every time I ride

paul escude

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Joined
Mar 1, 2021
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18
My vtuvia leaves me stranded every time I ride this ebike.battery shows 3lights.must be the computer.
I have 295 miles on the ebike.i bought it and it was delivered on January 28. 2021.
I am a 75 year old man and I need to get groceries.
 
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Sorry to hear about your problem. Looks like you're in luck though, Vtuvia has a 1 year warranty on the electrical system. They will even pay for the return postage if it is a problem with the ebike. See more details here and get into contact with them as soon as possible.

 
The new computer you sent solved the problem.
Thanks
Paul
 
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