Volt Pulse LS Battery cutting out occasionally

BROADSWORD

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Jun 6, 2023
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AYRSHIRE
Hiya everyone, has anone had this problem? Volt Pulse LS Battery cutting out occasionally for no reason until removed then reinserted. New 2013 Model.
 
Hiya everyone, has anone had this problem? Volt Pulse LS Battery cutting out occasionally for no reason until removed then reinserted. New 2013 Model.
I don't have the same model bike, but when it happens to me, it means it needs a recharge, it happens every time after using the bike a couple of hours or less (when I go up on steep roads). When it happens does the indicator show a good charge; how long after charging the battery?
 
I have had this happen a couple of times on my 2023 PULSE when I first bought it and was doing longer rides but its been fine for about 6 months now, I am now doing shorter journeys though, but its not a problem at the moment, I have 2 batteries and it has never happened with the second battery, so that makes me wonder if its a battery issue ?
 
I purchased this bike as new about 6 months ago so it still well within the guarantee period . I considered it ine every respect an excellent purchase. However the two recent instances which have occurred when long riding in the Leicestershire Countryside. Battery cutting out rather worrying I am 86 years of age and would not be able to ride it without power. All though it was resolved on the ride by restarting it with the computer card. I paid £2500. for the bike and expect the issue to be resolved satisfactorily by the agent shop within the guarantee period. I will let fellow readers how I get on.
 
Re battery cutting out . I believe that my problem has been resolved . The South Wigston Cycle centre found tgat tge battery was not making the connection because it was not inserted to the very bottom of the casing.

I have since done a 25 miles journey it has not recurred. The South Wigston cycle shop told me to give them a ring if it recurs and they would pick me and they would pick me and the bike up…….
That’s what I call excellent service
 
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