The temptation to buy an ebike without the support of a reputable dealer should not over-ride the benefits. I purchased a Raleigh Lore from Propel in Brooklyn; when I had a small problem with a wheels durability, they replaced it....when the frame cracked and the manufacturer would not cover the warrantee? Propel stepped in and negotiated a great deal on a new bike for me. It's support like this that makes supporting a good dealer essential to an ebike purchase. I can't say enough good things about this company; the owner, Chris, lives and breathes ebikes, the people working for him give nothing but outstanding support and advice. Use this dealer for your next purchase---you will be glad you did.