Turbo Remote Button Problems on a Creo SL

Spanish Rider

New member
Joined
Jan 20, 2022
Messages
3
Points
1
Recently took my Creo SL to have the remote buttons put on. Went for a ride to test it out and after changing modes with the buttons, motor stopped working. Error bars on my TCU came up red and blue which means didn't see the motor. Took it back to the dealer where they updated firmware/software but still no good. Even performed factory reset several times but error still exists. Plenty of battery power but the shop (Specialized Dealer) says the TCU may be bad. Anyone else experience this problem. If so, what was the solution? Thanks.
 

mtogo

New member
Joined
Apr 14, 2022
Messages
2
Points
1
After noticing a red line appearing on my eBikes startup button I contacted my Specialized dealer. He checked with the shops head of assembly and he said that error code indicates the head unit battery is dying. I will find out which one you need and source one. I'll let you know ASAP when it's expected.
 
Top Bottom