I am looking for some input from people whom have had a Specialized eBike for sometime. My wife and I will be getting her a Vado SL for her to ride that will allow us to ride distances that fits my needs. She is small and we are older. I enjoy 20+ mile rides and she cannot, especially with hills we encounter. She likes to ride, but she just no longer can go for distance. Thus the Vado. Its weight is something she can manage. Since the batteries are an expendable item over time, does specialized support older bikes with battery replacement options? That is, how long should I expect battery kits to be available for purchase? I'm just looking for input from people who have been riding something over time, and what to expect from a battery/service/support aspect. Please no bashing, or "other" bike ideas. I've been around the block so to speak, and know the options and suppliers. We have looked at allot of stuff, and the Vado fits our needs perfectly.