The most important problem which I have with this bike is housing for the battery. In the bottom there are two connecting terminals held by plastic plate. It was broken after 3 weeks, now those terminals are loose, every day I have to fit them and it's annoying because I work on this bike(I'm home carer) doing 10 miles daily. Before I experienced occasionally lack of power but it was only for 1/2 min and when I pedalled backwards power was back. I agree with your opinion-when I bought this bike I was over the moon now I think that all those reviews which I saw on Internet are not truth. I'm waiting now for new housing but they don't have it on stock in Powacycle so I struggle with terminals. Some more people have problems with Windsor as well and now I'm considering Kalkoff Agatthu if I would be able to change this bike but it was bought under the government scheme"Cycling to work "