First off, I'd like to thank everyone for their helpful ideas and the discussion given.
After way too much interaction with the seller we've reached an agreement. I'm giving them a chance to make good on their promises before returning it for a full refund.
I did want to let the community know that I did discover a USB port on the bike. It has one beneath the power / pas control.
Please bear with me as I'm still trying to learn the proper nomenclature of the various parts of an Ebike.
Once again, thank you all.