Need help with E-bike battery that won’t charge?

  • Thread starter Thread starter Ebikeuser
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Ebikeuser

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New to Charlotte, NC and I am having issues with my e-bike. I am a novice and really not familiar with troubleshooting. I have a battery that won’t charge but don’t understand why. Got a new charger but still won’t charge. Any assistance would be greatly appreciated.
 
New to Charlotte, NC and I am having issues with my e-bike. I am a novice and really not familiar with troubleshooting. I have a battery that won’t charge but don’t understand why. Got a new charger but still won’t charge. Any assistance would be greatly appreciated.
Hi! can you specify the bike and the battery brand and model? Also, a picture would help too...
 
Welcome from SE Wisconsin, USA!
Are you sure it's the right charger? If not, the battery's BMS will prevent charging.
Enjoy your stay.
 
It's frustrating when a battery won't charge, especially when you've tried a new charger.

Since you've already replaced the charger and the problem persists, it's likely that the issue is with the battery itself. To further diagnose the problem, you can use a battery tester to check its health and capacity. Look for signs of sulfation, a common battery problem that can prevent it from charging. Additionally, try charging the battery using a different power outlet or source to rule out any issues with the original one. If you've exhausted all other options, it might be best to consult a professional for a thorough inspection and diagnosis. They can determine if the battery is beyond repair or if there's another underlying issue.
 
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