Jetson Bolt Pro power goes off when turning

[highgravity]

Had the bike for 6 months, and very happy. Newbie here.
Son came home and complained that when turning left, the power lights would go off and the motor would cut out. Even a slight deviation left from straight caused this issue.
Took the cover off and pulled each of the cables separately (I assumed there was a kink or something)...no dice.
Any thoughts?
TIA

 

[Hoggdoc]

Sounds like you have a broken wire somewhere near the steering head. If you have a meter and know how to check continuity the wires feeding the display that would be a start.

 

[highgravity]

That was my first thought, and yes. But it's not just the display, it's actual drive/power

 

[Lillian]

Had the bike for 6 months, and very happy. Newbie here.
Son came home and complained that when turning left, the power lights would go off and the motor would cut out. Even a slight deviation left from straight caused this issue.
Took the cover off and pulled each of the cables separately (I assumed there was a kink or something)...no dice.
Any thoughts?
TIA

The same thing happened to me but it was when I turned right. I don’t know how to fix it thoug.

 

[Hoggdoc]

That was my first thought, and yes. But it's not just the display, it's actual drive/power

I would look at battery connections in that case. Although that doesn't make sense why it would lose power when turning the handlebars. I'm still thinking it has to be something at or near where the wires are at the steering head.

 

[Lillian]

Had the bike for 6 months, and very happy. Newbie here.
Son came home and complained that when turning left, the power lights would go off and the motor would cut out. Even a slight deviation left from straight caused this issue.
Took the cover off and pulled each of the cables separately (I assumed there was a kink or something)...no dice.
Any thoughts?
TIA

I have the same thing but with turning right
I think maybe it needs new wires but I still don’t know.

 

[Theshoop99]

Was a solution ever discovered for this? Mine has the same problem.

 

[Capt Kirk]

Question, when turning and the power drops out/screen goes blank, will it power back up with the handlebars turned, or do they have to return to the center position before power will turn back on??

 

[DWestrom]

L

Question, when turning and the power drops out/screen goes blank, will it power back up with the handlebars turned, or do they have to return to the center position before power will turn back on??

the bike turns back on when in the center position it’s only when I turn left does it turn off

 

[DWestrom]

Would love some help still! Please respond if anyone has found a solution

 

["A"]

Trace the cable connections from handlebar to controller.

If the handlebar position is the only factor that allows the unit to turn off, likely the cables are too short for the handlebar position and pulls the cable hard enough to disconnect the power when handlebar is turn to one side.

Adjust your handlebar location so the cables are not as stretched and see if the problem remains.