New out the box in May 2022 broken fender stays.
3 months later, front end making a loud popping noise. Remove front wheel to investigate, turns out 9 ball bearings on one side 8 on the other. Requested new hub, they never sent it.
30 days later front light stops working. 6 video made and sent to customer services, and a $100 deposit for a new controller. Still front light not working. So for 6 months of ownership, 3 months of not being able to ride. Customer service non existent, really disappointed with the whole experience and the supposed company behind it.
3 months later, front end making a loud popping noise. Remove front wheel to investigate, turns out 9 ball bearings on one side 8 on the other. Requested new hub, they never sent it.
30 days later front light stops working. 6 video made and sent to customer services, and a $100 deposit for a new controller. Still front light not working. So for 6 months of ownership, 3 months of not being able to ride. Customer service non existent, really disappointed with the whole experience and the supposed company behind it.