Himiway zebra display not working

[psjtom]

Just got my Zebra 3 weeks and about 30miles. Today I went to turn it on, nothing on the display and won't power on. I checked the julet cables, connectors, battery and even took out the 2 fuses and all was good, battery 52V too. I put battery back in bike still won't power on.

I made calls and emails to support. Waiting for a response. No idea where else I could check like controller, or any other fuses?

Help is appreciated. Tia

 

[Anton]

Any luck with powering it on yet? Is the battery installed correctly? Did you press and hold the power button for at least 2 seconds?

I guess if you've tried all that then support is your only hope.

 

[psjtom]

I have been in contact w support and they are sending a new controller. Battery tested 52V, connections were checked, finally tested the cable from controller indicating no power from controller to display. I had to provide videos of all tests.

More to come.