There are so many new brands hitting the market today that have similar features as the Himiway. But they are new and who knows anything about them.Himiway is now $1699, is this still the best value for the money?
Looking for first bike
Himiway is now $1699, is this still the best value for the money?
Looking for first bike
I just responded to another of your posting about your issues with Himiway. Who have you been talking to at Himiway. If it's the US based personal there is your problem. I suggest you write emails to each of the two email addresses in China I just posted, go to the source, these people in Chino are warehouse only employees.
Customer Complaints with BBB52 Customer Complaints and growing! Please look-up Himiway Chino, Ca. on BBB before you purchase.
We ordered 2 Himiway step thru bikes March 8th 2021. They were a month behind the date we were told they'd be delivered. They finally arrived, we had a professional bike shop assemble the bikes. So far so good as we rode them 3 times. When we charged the battery the 4th time, a great arcing spark happened at the connector to the battery and smelled really bad and burnt. The battery no longer would charge.
We contacted Himiway and they said they would send a replacement and we had to send it back. They asked we pay 99.00 for the return of the battery and we thought that was really odd. Here is where everything went downhill. We were told to try a battery shop. No one would touch it. We sent it back and after 71 emails back and forth and MASSIVE lies, we still have no battery months later. We were promised a temporary battery and they never shipped just excuse after excuse.
In conclusion if you get a good bike, lucky you. If you need any help from HIMIWAY, you WILL BE treated horribly
Based on what you said of what happened I would be suspicious on the charger, have you tested it with volt/ohm meter? If not have someone who knows about such things test it for proper output.Email responses from Jess, Janet, Dimi, Will, Lily, Simon, Belinda, Max, Eric, Mickey, Lenka and any others that lied and said they'd help. I spoke with all these people in almost 80 emails. They claim a battery is finally shipping and it will take 15 days to get to me. It took me posting on the BBB and other sites for them to finally act and do something.
So frustrated with this company and lack of professionalism or help.
You should have never given them more money. Should be covered under warranty. These people really suck!Sent the battery back months ago and was promised over and over a battery will be sent, as months passed. I had to give them 99.00 ahead of time and send the battery back, which was really odd. I thought they'd honor the warranty but so far they have no parts if a bike does not work.
It's your derailleur guard.. typically installed to prevent shipping damage, some people take them off, I leave them on my bikes.Have this piece not sure what it is , thought it might be a water bottler holder but not sure. The battery sure gets hot when charging hope that normal