GoTrax Shift S2

[GOTRAX]

Our most Compact E-Bike Yet! - https://gotrax.com/products/shift-s2

Unboxing&Overview video coming soon!

 

[big paul]

ok so bike was working great i put new brakes front and back was riding and forgot and i pressed both brakes well it stopped and i went over the handle bar lol so i got up now bike wont run the battery says red when i charge it it runs if i hold in air but when i sit on it the indicator shuts of any help could it need a charge when i pus on the battery button all blue light light up help its used and was working great so bum out ty

 

[GOTRAX]

ok so bike was working great i put new brakes front and back was riding and forgot and i pressed both brakes well it stopped and i went over the handle bar lol so i got up now bike wont run the battery says red when i charge it it runs if i hold in air but when i sit on it the indicator shuts of any help could it need a charge when i pus on the battery button all blue light light up help its used and was working great so bum out ty

Understood. Please contact our Customer Support here: https://gotrax.com/pages/file-a-claim out CS Team will be able to assist you and get you back to riding!

 

[big paul]

Understood. Please contact our Customer Support here: https://gotrax.com/pages/file-a-claim out CS Team will be able to assist you and get you back to riding!

its not under its used

 

[GOTRAX]

its not under its used

Then you can go through our Repair Program as long as you have proof of purchase!

 

[HumanPerson]

I wonder if they got a reciept

 

[big paul]

its not under its used

 

[big paul]

I bought it off a person on offer up. I can have him write something that I he sold it to me.

 

[big paul]

I wonder if they got a reciept

No because I bought it off of person on like eBay offer up I can get him to sign something

 

[GOTRAX]

I bought it off a person on offer up. I can have him write something that I he sold it to me.

Can you have them send you the receipt or proof of purchase from either our website or a verified retailer?

 

[big paul]

I can ask but what happens if he can’t or I can’t reach him anymore as I know the bike may be off listing

 

[big paul]

Sorry it seems they don’t have it I’m just looking to where I can get it looked at and pay to repair

 

[GOTRAX]

Your best bet would still be to reach out to our Customer Support Team - support@gotrax.com they'll at least be able to help you if we have parts in stock and finding out which ones you need to purchase.

 

[big paul]

I did waiting on a response