Giant Quick-E+ Clicking sound while pedaling

[guerrez]

Hi all, anyone has an idea where this clicking sound comes from?

I see stopping biking the chain still turn for a second and the sound stops when the chain stops. I would not relate it to the pedal itselfs.

Thank you!

 

[Annieolnie]

It has a Mid-drive and a front derailleur. Well this is an odd duck. What happens when you drop it down to the smaller sprocket in front. Does the noise change? Looking it up, people having clicking on the Shimano shadows if the B screw on the rear derailleur needs adjusting or the derailleur hanger has become bent. So, that would be the best place to start. Let us know if this solves it. You have a really interesting ebike.

 

[guerrez]

Annieolnie that was a good test to do: the clicking sound happens on the bigger sprocket in front. When I stay in the smaller sprocket, the bike is much more quiet, just some sparrow clicks, but not the continuos clicking sound.

The video: till 13 sec I am biking using the smaller sprocket, after that I change to the bigger one and from 40sec I go back to the smaller sprocket.

 

[Annieolnie]

First i think you should check your high/ low screws on your front derrailleur to see if that is where it is clicking. If not, then I think you need to flip the bike over and do a derrailleur alignment. There are plenty of YouTube videos if you need help with it. Start by checking your B screw. It may be allowing the chain to wander too far in, creating the click. If your hanger is out of alignment, you may be able to bend it back. There are also videos for that. I'm going to post a pic of your hanger, just so you have it. They can be hard to track down and the prices can be all over the place. I'm guessing it's the B screw, but let us know how it goes.