Gen 3 Ebikes

ddb

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I haven't come across a single post regarding Gen 3 ebikes. Does anybody out other than myself have one? If so, what's been you experience? Their customer support was pretty awesome when we first purchased their Groove (just about identical to the Heybike Mars) last January, now it seems nonexistent. They have also removed their accessories page from the website.
 

Captsharky1

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I bought an Outcross from them about 3 weeks ago. Their CS absolutely sucks. That is all I have to say about them. The bike is awesome but their CS is, as you say, non-existent!
 

ddb

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I take it back. Gen 3 support eventually responded to my request. I have a battery that will not charge so they are now sending a new one free of charge per their one-year warranty agreement so I can't complain.
 

Carlosthetaxman

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www.nicholsaccountinginc.com
Just helped my son-in-law buy one today. It's a used one, of course. And for the price, I thought we got a really nice bike. I don't like it, as well as my rad city four of course, but it's great.

Now I see that the company is out of business. Didn't realize that.

After giving it some test drives. One thing I see is that the front sprocket is too small. You have to pedal too fast at 20 mile an hour.

Has anyone tried putting a larger sprocket on the front? Where would you get it?

Is it true that the squealing brakes cannot be fixed? I think we're going to take them apart and give that a shot.

Thanks everybody.
 
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