Sizz, did you ever get through to FLX support? I have a Roadster model that is giving me all kinds of problems! I've had it for over 6 years and in the past year have had nothing but troubles. I live in NC and there is no support in this area. Trying to reach FLX support over the phone or the internet is totally useless! Let me know if you have found a solution. I really like my bike but but I cannot get any help. Thanks for listening. I hope to hear from you soon.