I will try to explain. Today, chargers are "smart". They will try to sense the battery before applying voltage. If the battery is low enough in voltage, it will assume there is no battery there to be charged. It will refuse to provide a charging voltage/current.
What they are suggesting is using a "dumb charger" which continuously provides 48 volts at 1 or 2 amps of charging current, to see if you can get the voltage up on the "dormant battery". Once the voltage is up to near 48 volts, then the "smart charger" which came with the eBike will recognize a battery is connected, and do it's normal charging cycle.
This is not without risk, and as suggested should be performed on a BBQ grill, or some other outside fire-resistant area. If you don't own a voltmeter, and know how to use it, this is not recommended.
If you get the polarity backwards, very bad things will happen.