Beecool customer service

para1moose73

New member
Local time
11:20 PM
Joined
Oct 16, 2024
Messages
1
Location
Washington state
guys and gals this is a warning! don't buy a Bee cool bike, if it comes damaged as mine did you will spend several hours on the email with them as well as many many hours waiting on parts. they will offer you a lame bike cover as a compensation for all the time you spend emailing them. i received my bike 05/01/2024 I have 4 miles on it as it breaks down every time i try to ride it. i have replaced the display, controller, damaged battery switch, missing bolts, rear hub motor which they sent without the tools to pull the gear. bent front disk break.do yourself a big favor and don't buy a bee cool bike.
 
the first "bee cool" product I bought looked like it had been dropped from a 2 story building,they didnt give me no sass about replacement after I sent them pictures,the only puzzling thing was they wanted the mangled carcass back after i recieved the other( it was totaled-would have been cheaper for them to just let me keep the wrecked trike) i suspect that this is going to be more common than not on bikes purchased on the internet-caveat emptor! buy from a shop with good reput.
 
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