Hello, New to the forum here and thought I would share my recent experience with my Aventon Level. I've had the bike for 2 years and have put 2500 miles on it. I have replaced the spokes due to this being one of the earlier models that suffered frequent broken spokes and have also replaced the brake calipers due to them failing under warranty. Aventon did not respond to in a timely manner so I just replaced them myself at an expense of $200 to upgrade the brake calipers with larger pads to enable me to get back on the road.
My recent troubles are with the motor. Due to my own fault I damaged the wires coming out of the motor hub while changing the rear tire. Completely my fault as the wheel slipped out of my hands and dropped to the concrete severing three of the wires right at the axle. In trying to find a replacement motor I contacted Aventon and they don't have any in stock so I asked them for the make and model of the motor and all they would tell me it was a Shengyi motor.
I contacted Shengyi and they informed me that due to a business competitive protocol agreement they have with Aventon that I would have to seek assistance from them. After a bit of investigation on Shengyi's website I found the only motor they offer that is of the same dimensions as the stock Aventon Motor is a model number DGw22C.
Here is where it get interesting. The DGW22c is a 350/500W rated motor. Aventon advertises the Level as having a 500/750W rated motor. I could not find any DGW22 model that was officially listed on their website as being an actual 500/750W motor. I am currently disassembling the motor the attempt repairs and in doing so I was able to confirm the motor is an actual DGW22 Motor.
So I am curious as to how Aventon can rate this as a 500/750W motor when it's actually a 350/500?
My recent troubles are with the motor. Due to my own fault I damaged the wires coming out of the motor hub while changing the rear tire. Completely my fault as the wheel slipped out of my hands and dropped to the concrete severing three of the wires right at the axle. In trying to find a replacement motor I contacted Aventon and they don't have any in stock so I asked them for the make and model of the motor and all they would tell me it was a Shengyi motor.
I contacted Shengyi and they informed me that due to a business competitive protocol agreement they have with Aventon that I would have to seek assistance from them. After a bit of investigation on Shengyi's website I found the only motor they offer that is of the same dimensions as the stock Aventon Motor is a model number DGw22C.
Here is where it get interesting. The DGW22c is a 350/500W rated motor. Aventon advertises the Level as having a 500/750W rated motor. I could not find any DGW22 model that was officially listed on their website as being an actual 500/750W motor. I am currently disassembling the motor the attempt repairs and in doing so I was able to confirm the motor is an actual DGW22 Motor.
So I am curious as to how Aventon can rate this as a 500/750W motor when it's actually a 350/500?