Hey...
My 15 month old Aventon Level 2's motor flat-out died. Aventon says their 2 year warranty doesn't apply, as there is no grandfathering and I missed the update from 1 year to the current 2 by a few months.
The shop showed me another fried motor - they are made with plastic instead of metal & lubrication, so I say they are basically time-dated. It's nonsense that I should have to fork over hundreds of dollars for a new wheel (that's all they sell, not just the motor itself) for something that only lasted a paltry 2,000 miles and 15 months. And of course the next motor will suffer the exact same fate...
Has anybody else had this nightmare? Is there another solution? Aftermarket seller at a lower cost? 3rd party motor wheel maker? Something with some real metal parts that won't disintegrate in a year?
Thanks,
- Jeff Newton
My 15 month old Aventon Level 2's motor flat-out died. Aventon says their 2 year warranty doesn't apply, as there is no grandfathering and I missed the update from 1 year to the current 2 by a few months.
The shop showed me another fried motor - they are made with plastic instead of metal & lubrication, so I say they are basically time-dated. It's nonsense that I should have to fork over hundreds of dollars for a new wheel (that's all they sell, not just the motor itself) for something that only lasted a paltry 2,000 miles and 15 months. And of course the next motor will suffer the exact same fate...
Has anybody else had this nightmare? Is there another solution? Aftermarket seller at a lower cost? 3rd party motor wheel maker? Something with some real metal parts that won't disintegrate in a year?
Thanks,
- Jeff Newton