My Aventon Aventure battery lock doesn't work. It's worked in the past, but not now. Neither the primary of backup key will turn in the lock. I used WD40, but still no luck. I recently purchased a second battery from Aventon, but can't use it because I can't remove the original battery.
I reported my problem to Aventon tech support 10 days ago, and promptly received an email saying they will get back to me in 1-2 business days. I've been waiting now for nearly two weeks, without a reply. I've sent follow-up emails, but absolutely nothing from Aventon. I've checked my spam folder, but no email from Aventon. I'm extremely disappointed in this company!!!! I will never buy from them again.
I reported my problem to Aventon tech support 10 days ago, and promptly received an email saying they will get back to me in 1-2 business days. I've been waiting now for nearly two weeks, without a reply. I've sent follow-up emails, but absolutely nothing from Aventon. I've checked my spam folder, but no email from Aventon. I'm extremely disappointed in this company!!!! I will never buy from them again.