They have the very worst support. They no zero about bikes and accessories. They import a China bike add big dollars to the Chinese price and ship it to you.I might as well kick things off.
Aventon Pace 500 v2 (next gen)
$$
Very satisfied
Would recommend
Notes:
-Disclaimer that I have only had the bike for about 3 months (but have 700 miles on it).
-Bike very well oriented toward somebody wanting to commute or take country rides
-Company with preceding reputation of questionable customer support. I wonder if this was pandemic related. My questions and concerns have been promptly answered by them (but they are email only).